privacy

Privacy Policy

This Privacy Policy explains how our web agency collects, uses, stores, and protects your personal data when you use our services or visit our website.

1. Data Collection

We collect the following types of data:

  • Personal data: Name, surname, email address, and phone number that you voluntarily provide through contact forms.
  • Technical data: IP address, browser type, operating system, access time, and pages you visit.
  • Cookies: We use cookies to improve user experience and analyze website traffic.

2. Use of Data

We use your data for the following purposes:

  • Communicating with you and responding to your inquiries
  • Providing and improving our services
  • Sending information about our services (only with your consent)
  • Analyzing website usage and improving user experience
  • Fulfilling legal obligations

3. Data Sharing

We do not sell, rent, or share your personal data with third parties, except in the following cases:

  • When you provide explicit consent
  • When necessary to provide our services
  • When required by law or necessary to protect our rights

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. We use data encryption, secure servers, and regularly update our security protocols.

5. Your Rights

In accordance with data protection laws, you have the following rights:

  • Access: You may request a copy of your personal data
  • Correction: You may request correction of inaccurate or incomplete data
  • Erasure: You may request deletion of your personal data
  • Objection: You may object to the processing of your data for certain purposes
  • Data portability: You may request transfer of your data to another service provider

6. Cookies

Our website uses cookies to improve user experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, data is securely deleted or anonymized.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on our website. We recommend that you periodically review this page.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: jelena@jonovski.rs
Phone: +381 63 170 9820

By using our services and website, you confirm that you have read, understood, and agree to this Privacy Policy.